Giovanni Falcinelli

Giovanni Falcinelli

What even is a service?

Ask six experts what is a service and they will give you six different explanations. Answering the question “What is even a service?” becomes important when we face the challenge of developing a new concept for a service, developing or improving a design, or figuring out why a service keeps failing.

Hello world :)

New thinking on the designing of infrastructures and services that we hope you will find not just 'interesting' but also 'surprising', 'disturbing' and 'unsettling' in a good way.