Majid is an industrial engineer and management consultant with over 25 years of experience in the United States and Europe. He is an expert on how to make structural improvements to the designs of systems and services to significantly improve performance while reducing costs. He has helped organisations in industry and government and is often called upon to help with problems that have frustrated previous efforts. He has been called ‘the stuntman’ for his leaps of imagination.

Over the years, Majid's has designed all sorts of things, from a new kind of graph for visualizing operational risks, to a reference stack for the digital measurement of health in clinical trials. His most recent work has been on a novel approach for balancing and adjusting risks in service contracts. The work received funding from the Netherlands government, for an R&D project that demonstrated the approach on a major procurement project. The ideas that came out of that project have broader applications, such as protecting businesses from shock due to disturbances caused by events and developments.

Majid is now exploring that potential of those ideas in the form of an AI-powered advisory service that generates a continuous stream of advice for businesses to make small adjustments to their demand and supply to pre-align with emerging realities in their markets. The agentic AI will monitor events, work through the implications, and predict problems in demand or supply. It will then suggest a series of adjustments businesses can preemptively make to protect themselves from unnecessary financial stress.