case study
Net value implication
The concluding part of the UHG/X case, demonstrates is the complex dynamics of commercial agreements in steadily evolving business environments, and the need for two-way risk adjustment.
design
training
Industrial Analogy and Abstraction
Analogy and abstraction are at the heart of human intelligence. They are key to studying problems, finding new solutions, and borrowing from other domains. Industrial-grade analogy and abstraction that people will put money on, require analytical skills that go beyond the obvious to make a case.
training
Factor and Frames, 2e
What's more exciting than the power to analyse and deconstruct the designs of things in a way that creates new insights for those must drive change. Such power comes with the ability to identify structural problems that are not so obvious, thus opening up lines of inquiry and
training
Factors and Frames
I'll soon be teaching a novel method for analysing the designs of things and framing arguments for changes and improvements. The system evolved through several projects in government, healthcare, aerospace & defence, from 2013 to 2023.
design
Fine print
What is a printer promising when promising printing? What are customers actually paying for? What are the underlying promises? Let's have a closer look, shall we? A short anecdote, showing the importance of fully accounting for everything that goes into delivering a promise.